CRM SMS FEATURES
Quickly and easily send SMS messages and manage campaigns from the easy-to-use web platform.
2-Factor-Authentication (2FA) set up as standard for increased security when logging in.
Own unique Alpha sender
When your customers receive an SMS message from your business, you can choose to use your Alpha sender.
This means your customer will receive the message from your business name, rather than a traditional long mobile number.
Your own unique mobile number
We can also provide long mobile numbers if you wish for your customers to be able to reply to a message, directly contact you, or for 2-way messaging between your company and your customers.
Easily manage all of your conversations in one easy to use inbox.
Initiate and conduct 1-1 SMS message conversations with your contacts in real time and recieve their responses to the platform.
Address books and distribution lists
Add individuals’ contact details to the address book feature to create customer profiles.
Add custom notes to individual profiles.
Create distribution lists so you can send SMS messages to multiple contacts in a matter of minutes.
Create SMS now and schedule them to be sent on a future date.
e.g. appointment/booking reminders, news, sales etc.
Calendar view for scheduled SMS
Easily view all your scheduled SMS in an easy to use calendar.
(With an active CRM SMS subscription)
Automated Opt-In / Opt-Out for marketing
Your customers manage their own contact preference via easy to use keywords (in, out… etc) enabling them to opt-in or opt-out at any time from receiving messages from your business.
Privacy focused controls to protect both you and your customers in line with GDPR recommendations.
Manage shortcode campaigns
View your current and previous short code campaigns.
Shortcode for a year
Reserve your short code for up to 1 year at a time for continued brand recognition and multiple campaigns.