CRM SMS – KEY FEATURES
1. Easy SMS campaign management
Quickly send SMS messages and manage your campaigns from our user-friendly platform, designed to simplify business communication.
2. Enhanced security with 2-factor authentication (2FA)
For peace of mind, we provide 2FA as standard, ensuring increased security every time you log in.
CustomiSable SMS Solutions
1. Unique alpha sender ID
Make your business messages instantly recognizable. When sending SMS, you can choose to display your business name as the sender, rather than a traditional long mobile number. This enhances brand recognition and trust.
2. Dedicated mobile number
If you prefer two-way communication, we can provide dedicated mobile numbers. This allows customers to reply directly, engage in conversations, or easily contact your business.
3. Inbox
Keep track of all conversations in one place. Our easy-to-use inbox lets you manage every SMS exchange with clarity and convenience.
Advanced Messaging Tools
1. Real-time customer chat
Initiate and respond to 1-on-1 SMS conversations in real-time. Receive responses directly within the platform, keeping communication fast and efficient.
2. Address books and distribution lists
- Customer Profiles: Store contact details and add custom notes to customer profiles for better engagement and organization.
- Distribution Lists: Create and manage lists of contacts, allowing you to send SMS messages to multiple people in just a few clicks.
3. Schedule SMS
Create messages now and schedule them for future delivery, perfect for appointment reminders, news, or promotions. You can view all scheduled messages in a simple calendar format.
Add-Ons (with an active CRM SMS subscription)
1. Automated Opt-In / Opt-Out for marketing
Enable your customers to manage their contact preferences using keywords like “in” or “out.” This lets them opt-in or opt-out of receiving messages, ensuring compliance with GDPR.
2. Manage shortcode campaigns
Easily monitor and manage your short code campaigns, both current and past.
3. Reserve your shortcode
Secure a short code for up to a year, allowing for consistent branding across multiple campaigns.